If you are not completely satisfied with your order, contact our returns department on firstname.lastname@example.org within 24 hours of delivery and we will either exchange, replace or refund the item price. All we ask is that the item(s) are in their original packaging, unopened and any individual products remain sealed with labels and lids intact. If any goods are returned damaged we reserve the right to levy a charge commensurate with our costs of processing the sale.
Any postage incurred by returning the item(s) to us will not be refunded nor will the original cost of delivery, unless in the case of damaged or faulty goods, or goods mistakenly shipped.
PLEASE DO NOT RETURN PRODUCTS TO US WITHOUT CONTACTING US FIRST.