INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Any pictures, descriptions or advertising we use on our website are published solely to provide you with an approximate idea of the products they describe. Our design team reserve the right to make changes in specification to any of the goods advertised which do not materially affect their quality or performance.

If the item you have received is dramatically different or you believe you have been sent the wrong item in error please email our customer care team.

To print or save a PDF record of your sale, just head to your Selling / Orders page.

If you have accidentally ordered the wrong item or plan to return an item bought on our website do send us an email describing the issue and we will reply with an ideal solution.

Yes. Out of stock items are restocked as quickly as possible. If you request so on the item’s page, we will send you an email when it is available, in the color and size you specify. If it is not possible to restock the item, we will remove it from the website.

To one of our physical stores, to the home or work address you specify, never to a post office box.

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